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Your studio data is yours. You export it whenever you like, you work with us under a data processing agreement and roles decide who sees what.
Werkbank is built and run from the Netherlands. You get a contact who speaks Dutch and knows the trade.
Your studio data is stored in a database in an EU data centre (Frankfurt) and the app runs there too. We only process what is needed to run the app and never sell anything. For parts such as sending email we work with specialised processors; they are listed in the data processing agreement.
Export your customer, work and money data yourself at any time, on any plan: customers, work, pieces, money and invoices as files, plus a list of download links for your photos. Want to stop? Cancel in your account and export everything. If you delete your studio yourself, we delete your photos too. If your subscription ends (cancelled or unpaid) and nobody logs in for 90 days afterwards, we warn you twice and then delete the studio with all data and photos.
We announce any change to prices or terms at least 30 days in advance; you can cancel before it takes effect.
Questions or an outage? Email support@getwerkbank.app. You'll get a personal reply, in Dutch or English.